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How to Manage Buyer Access After a Payment Link Purchase

Decide what buyers should receive after payment and how to give them access to the next step.

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Written by Or Harutz

Overview

After someone pays through a CommuniPass Payment Link, you should decide what happens next. This can include a redirect, confirmation email, access instructions, a file, a private page, a community, or a manual approval process.

Option 1: Redirect after payment

Use a redirect URL when buyers should go directly to the next step after checkout. This can be an onboarding page, a private page, a form, a calendar link, a webinar page, or another destination.

Option 2: Confirmation email

Buyers receive an automatic confirmation after purchase. Make sure the buyer knows what they bought and what happens next.

Option 3: Manual access

For some offers, you may prefer to review buyers and add them manually. This can be useful for beta access, private communities, or limited services.

Option 4: Buyer list

Use the CommuniPass dashboard to view and manage buyers. You can also export the buyer list when needed.

Best practice

Write the post-payment instructions before launching. A successful purchase should never leave the buyer confused.

What to do next

· How CommuniPass Payment Links Work With ManyChat and Linktree

· Troubleshooting ManyChat and Linktree Payment Link Flows

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