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What Happens After Someone Pays with a Payment Link?

After someone completes checkout through a Payment Link, CommuniPass sends them to the post-payment destination you selected when creating the link.

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Written by Or Harutz

Option 1: Redirect buyers to a URL

Use this option when you want buyers to go to an external page after payment.

· A Google Drive folder with files

· A Zoom webinar registration page

· A private community or group link

· A course page

· A thank-you page

· Any other destination URL

Option 2: Upload and deliver a file

If you upload a file directly to CommuniPass, the file is securely hosted by CommuniPass. After payment, buyers are redirected to a protected download or streaming link.

This works well for PDFs, videos, presentations, and most common digital assets.

Which option should you choose?

Use case

Recommended post-payment action

Selling a PDF, replay, file, or template

Upload the file directly to CommuniPass.

Selling a webinar or live event

Redirect to the event registration or access page.

Selling a coaching session

Redirect to a scheduling page or instructions page.

Selling access to a community

Redirect to the private group link or onboarding page.

Selling a digital download batch

Upload the file or redirect to a protected folder.

Best practices

· Always test the buyer experience before sharing your link.

· If using a redirect URL, make sure the page is accessible.

· If uploading a file, confirm that the download or streaming link works.

· Include simple next steps for the buyer.

· Use a welcome or thank-you page if the buyer needs instructions after payment.

Related articles

· How to Create a Payment Link and Start Selling in Minutes

· How to Use Coupons, Purchase Limits, and Expiration Dates in Payment Links

· Payment Link Checkout and Post-Purchase Checklist


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