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AI Agents: Overview

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Written by Or Harutz

Overview

An AI Agent in CommuniPass can represent your knowledge, your content, or a specific purpose you define. It is not just an AI tool that answers questions. It is something you design to support a real outcome, whether that outcome is monetization, guidance, sales support, engagement, or customer support.

Two main types of AI Agents

· Exclusive AI Agents - paid AI agents that people subscribe to directly.

· Public AI Agents - open AI agents that support your business, answer questions, guide users, and help drive engagement or conversions.

What AI Agents can help with

· Turn your knowledge into a subscription-based digital product.

· Support website visitors.

· Answer questions from followers or customers.

· Guide users through offers, challenges, or content.

· Recommend digital products, payment links, or next steps.

· Support a course, community, or Shopify store.

How AI Agents are built

You start by naming the agent, choosing the access type, selecting the AI model, choosing how to build and train it, adding knowledge, testing responses, and connecting it to communication channels.

Related articles

· How to Create Your First AI Agent

· Exclusive vs Public AI Agents: Which Access Type Should You Choose?

· How to Train Your AI Agent with Vibe Coding and the Knowledge Base

· How to Connect Your AI Agent to WhatsApp, Website, Messenger, and Instagram DM

· AI Agent Quality Checklist

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